Privacy Policy

Effective Date: September 2023

Welcome to vixbee COMPANY's privacy policy. In compliance with the EU General Data Protection Regulation (GDPR, 679/2016/UE) and the Spanish Personal Data Protection and Digital Rights Guarantees Act (LO 3/2018), we provide you with comprehensive information about the processing of your personal data on our website(s).

This privacy policy applies to the following websites owned and operated by vixbee COMPANY:

Please take a moment to read this privacy policy carefully as it explains how we collect, use, and protect your personal data. We may periodically update this policy, and the latest version will always be indicated at the top of this text. We recommend checking it periodically.

1. Data Controller

vixbee COMPANY, is the data controller responsible for the processing of users' personal information on the website. If you have any questions or wish to exercise your data protection rights, please contact us at

2. Website Use under Terms and Conditions

To use our services and consent to our Terms and Conditions, you must be of legal age. Our products are primarily intended for adults, but exceptions may apply for certain cases involving minors. However, minors are generally prohibited from entering into contracts with us.

3. Purposes and Legal Bases for Data Processing

We process your personal data for various purposes, and each processing is based on a lawful basis as required by GDPR. These bases include:

- Consent: When you provide informed, unequivocal, and specific consent for a particular purpose.
- Legal Obligation: When the law requires the processing and disclosure of certain data.
- Execution of a Contract: When data is strictly necessary to provide our services or fulfill contractual agreements.
- Our Legitimate Interests: When our interests do not override your rights and interests.

The legal bases for data processing on our website, along with the purposes, are as follows:

3.1. Browsing the Website

When you visit and use the Website, even without registration, we automatically collect data through technology and automated interactions, such as IP addresses, device IDs, and certain metadata. This data is collected to maintain website security and ensure compliance with our Terms and Conditions.

Personal data processed: IP address, device ID, and certain metadata.

Legal basis: Legitimate interest in protecting website security.

3.2. Contractual Relationship with Registered Users (Free or Premium)

When you register as a user (free or "premium"), we request personal data necessary for managing our contractual relationship with you.

Personal data processed (free users): Username, email address, name, address, and profession. Only email address and username are required.

Personal data processed (premium users): The above, plus country, city of residence, identity document, tax residence, and means of payment (all data are mandatory).

We also offer the option to register with your existing account on other platforms, such as Facebook, through federated logins. This involves collaboration between vixbee and these platforms, and they may collect certain data for verification purposes.

3.3. Contractual Relationship with External Creators

When we establish a collaboration agreement with content creators for distribution and licensing on vixbee, we collect personal data necessary for managing our contractual relationship.

Personal data processed: Email address, full name, address, city of residence, tax residence, ID documents, and payment information.

3.4. Models Included in Our Content

If you appear as a model in images or videos on our website, your personal data included in legal documentation is processed. Your image and/or voice may be used for purposes such as software development, training, or improvement of machine learning models.

Personal data processed: Image or voice and data recorded in the image rights assignment document (name, surname, identity document, and address).

3.5. Personalized Advertising on vixbee and Other Websites

We may use personalized advertising to promote our products to users, primarily through social networks and other platforms. This involves profiling users based on their interests.

Personal data processed: We do not process personal data directly for this purpose. We select user groups for advertising based on segments offered by the platforms, such as age ranges or country.

Legal basis: Legitimate interest in promoting products to potential customers.

3.6. Sending of Commercial Communications by Email

We send electronic commercial communications to users who have registered for our services or requested information about our products, provided they have not opted out of such communications.

Legal basis: Legitimate interest in offering commercial information about products or services similar to those the user has interacted with.

3.7. Advertisements on Our Website

Unless you are a premium user, we display personalized advertisements on our Website, subject to your consent for the use of cookies. For more details on cookies, please refer to our Cookie Policy.

3.8. Personalized Advertising through Preference Forms

We offer voluntary surveys to learn about user profiles and preferences to personalize their experience on our websites and tailor advertising content.

Personal data processed: Username, type of product use (personal, freelance, company), and personal preferences provided in the form.

Legal basis: Legitimate interest in improving products and services.

3.9. Surveys

We may contact users to request opinions and preferences through satisfaction surveys to improve our products and services.

Personal data processed: Contact information.

Legal basis: Legitimate interest in gathering user opinions to enhance products and services.

3.10. Support Requests

When users contact us for information or support, we process their data to provide assistance, based on their consent.

Personal data processed: Contact information and content of the request.

Legal basis: Consent.

3.11. Submitting Your Resume

When you apply to join the vixbee team or as a freelance designer or collaborator, we process your personal data to evaluate your application.

Personal data processed: Contact information and information in your CV and/or cover letter.

Legal basis: Consent.

3.12. Professional Contact with Individual Professionals or Company Contacts

We process data of individual professionals or company contacts to maintain professional relationships.

Personal data processed: Name, surname, corporate or non-personal email address, corporate or non-personal telephone number (optional), position (optional), and data in the message.

Legal basis: Legitimate interest in maintaining professional contact.

3.13. Legally Binding Processing

We may process and transfer certain personal data as legally required by different regulations, such as to the Tax Authority or law enforcement authorities.

Personal data processed: Data specified in applicable regulations.

4. Data Retention

We retain your personal data only for the necessary period depending on each case. After processing, we keep your data blocked for specific periods as follows:

- For security and anti-fraud measures: 13 months.
- For contractual relationships and related data: While the contractual relationship is active and blocked for five years after its termination.
- For external creators' contractual relationships: During the relationship and blocked for five years after its termination.
- For image rights in content: Five years after content removal.
- For personalized advertising on vixbee and other websites: While the advertising campaign is active and blocked for two years after campaign termination.
- For sending commercial communications by email: While the user is registered and blocked for three years after deregistration.
- For displaying advertisements on our website: While the advertising campaign is active and blocked for two years after campaign termination.
- For personalized advertising through preference forms: While the user agrees to participate in surveys.
- For surveys: Three years.
- For support requests: Three years.
- For submitted resumes: Two years.
- For professional contact with individual professionals or company contacts: While the professional relationship lasts and blocked for three years after its termination.
- For legally binding processing: As required by applicable regulations.

5. International Data Transfer

As a global company, we may transfer your data internationally. Such transfers are subject to appropriate safeguards, including the use of Standard Contractual Clauses (SCCs), as required by GDPR.

6. Your Rights

Under GDPR and the Spanish Personal Data Protection and Digital Rights Guarantees Act, you have the following rights regarding your personal data:

- Right to Access: You can request information about the personal data we hold about you.
- Right to Rectification: You can request correction of inaccurate or incomplete data.
- Right to Erasure: You can request the deletion of your data when it's no longer necessary or if you withdraw consent.
- Right to Restriction of Processing: You can request that we limit the processing of your data.
- Right to Data Portability: You can receive your data in a structured, commonly used, and machine-readable format.
- Right to Object: You can object to the processing of your data for direct marketing purposes or when it's processed based on legitimate interests.
- Right to Withdraw Consent: If processing is based on consent, you can withdraw it at any time without affecting the lawfulness of processing before withdrawal.
- Right to Lodge a Complaint: You can file a complaint with the Spanish Data Protection Agency ( or the relevant supervisory authority in your country.

To exercise these rights or ask any questions about your personal data, please contact us at

7. Complaint Submission

If you believe your data protection rights have been violated, you have the right to lodge a complaint with the Spanish Data Protection Agency ( or the relevant supervisory authority in your country.

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