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Team Billing Basics

Understanding how billing works for team accounts:

  • Consolidated Billing: Single invoice covers all team members
  • Subscription Tiers: Pricing based on team size and feature needs
  • Payment Methods: Credit card, PayPal, or invoice payment options
  • Billing Cycles: Monthly or annual payment options
  • Proration: Charges adjusted when adding/removing team members

Team admins can access complete billing information in the Billing section.

Managing Team Subscription

How to adjust your team plan as needs change:

  1. Access Subscription Settings: Go to Settings > Team Management > Subscription
  2. View Current Plan: See your current team size, features, and renewal date
  3. Change Plan: Upgrade or downgrade based on team needs
  4. Add Seats: Increase your team size allocation
  5. Remove Seats: Decrease team size (takes effect at renewal)
  6. Change Billing Cycle: Switch between monthly and annual billing

Changes to your subscription may result in immediate charges or credits to your account.

Team Payment Information

Managing payment details for team accounts:

  • Update Payment Method: Change credit card or payment details
  • Billing Contact: Designate who receives invoices and payment notifications
  • Tax Information: Add VAT/tax ID for business accounts
  • Billing Address: Update company address for invoicing
  • Payment History: View all past transactions

Team Invoices and Receipts

Accessing financial documentation for your team account:

  • Download Invoices: Get PDF copies of all invoices
  • Receipt Generation: Create receipts for accounting purposes
  • Invoice Details: Itemized breakdown of charges
  • Custom Information: Add purchase order numbers or custom fields
  • Email Options: Configure who receives billing notifications

All financial documents can be accessed in the Billing History section.

Team Cost Management

Strategies to optimize your team subscription costs:

  • Right-sizing: Adjust team size to match actual needs
  • Annual Billing: Save with annual payment (typically 10-20% discount)
  • Usage Analysis: Review activity reports to identify underutilization
  • Feature Evaluation: Ensure you're on the right plan for your needs
  • Seat Rotation: For occasional users, consider sharing seats
Pro Tip

Annual billing not only provides cost savings but also simplifies budgeting and reduces administrative work related to monthly payments.

Need Additional Help?

Our support team is available to provide personalized assistance and answer any questions about using our platform.

Contact Support