Team Billing Basics
Understanding how billing works for team accounts:
- Consolidated Billing: Single invoice covers all team members
- Subscription Tiers: Pricing based on team size and feature needs
- Payment Methods: Credit card, PayPal, or invoice payment options
- Billing Cycles: Monthly or annual payment options
- Proration: Charges adjusted when adding/removing team members
Team admins can access complete billing information in the Billing section.
Managing Team Subscription
How to adjust your team plan as needs change:
- Access Subscription Settings: Go to Settings > Team Management > Subscription
- View Current Plan: See your current team size, features, and renewal date
- Change Plan: Upgrade or downgrade based on team needs
- Add Seats: Increase your team size allocation
- Remove Seats: Decrease team size (takes effect at renewal)
- Change Billing Cycle: Switch between monthly and annual billing
Changes to your subscription may result in immediate charges or credits to your account.
Team Payment Information
Managing payment details for team accounts:
- Update Payment Method: Change credit card or payment details
- Billing Contact: Designate who receives invoices and payment notifications
- Tax Information: Add VAT/tax ID for business accounts
- Billing Address: Update company address for invoicing
- Payment History: View all past transactions
Team Invoices and Receipts
Accessing financial documentation for your team account:
- Download Invoices: Get PDF copies of all invoices
- Receipt Generation: Create receipts for accounting purposes
- Invoice Details: Itemized breakdown of charges
- Custom Information: Add purchase order numbers or custom fields
- Email Options: Configure who receives billing notifications
All financial documents can be accessed in the Billing History section.
Team Cost Management
Strategies to optimize your team subscription costs:
- Right-sizing: Adjust team size to match actual needs
- Annual Billing: Save with annual payment (typically 10-20% discount)
- Usage Analysis: Review activity reports to identify underutilization
- Feature Evaluation: Ensure you're on the right plan for your needs
- Seat Rotation: For occasional users, consider sharing seats
Pro Tip
Annual billing not only provides cost savings but also simplifies budgeting and reduces administrative work related to monthly payments.