Supported Browsers
Our platform is optimized for these browsers:
| Browser | Minimum Version | Recommended Version | Notes |
|---|---|---|---|
| Google Chrome | 70+ | Latest | Best overall experience |
| Mozilla Firefox | 68+ | Latest | Excellent compatibility |
| Apple Safari | 12+ | Latest | Optimized for macOS/iOS |
| Microsoft Edge | 79+ (Chromium) | Latest | Good performance |
| Opera | 60+ | Latest | Fully supported |
We no longer support Internet Explorer due to its discontinued development and security concerns.
Recommended Browser Settings
For optimal performance, configure your browser with these settings:
- Cookies: Enable cookies for our domain
- JavaScript: Must be enabled
- Local Storage: Allow local storage for better performance
- Pop-ups: Allow pop-ups for our domain (required for download dialogs)
- Cache: Allow browser caching for faster loading
- Extensions: Disable ad blockers and content blockers for our site
Mobile Browser Support
Our platform works on mobile devices with these browsers:
| Mobile OS | Supported Browsers | Limitations |
|---|---|---|
| iOS | Safari, Chrome, Firefox | Some advanced editing features unavailable |
| Android | Chrome, Firefox, Samsung Internet | Performance may vary by device |
While our platform is responsive and works on mobile devices, we recommend using a desktop browser for the best experience, especially when working with large files or complex editing tasks.
Browser-Specific Troubleshooting
Solutions for common browser-related issues:
Chrome
- Clear Cache: Settings > Privacy and Security > Clear browsing data
- Disable Extensions: Settings > Extensions > Toggle off or remove
- Incognito Test: Press Ctrl+Shift+N (Windows) or Cmd+Shift+N (Mac)
Firefox
- Clear Cache: Options > Privacy & Security > Clear Data
- Safe Mode: Help > Restart with Add-ons Disabled
- Refresh Firefox: Help > More Troubleshooting Information > Refresh Firefox
Safari
- Clear Cache: Preferences > Advanced > Show Develop menu > Develop > Empty Caches
- Disable Extensions: Preferences > Extensions
- Private Browsing: File > New Private Window
Edge
- Clear Cache: Settings > Privacy, search, and services > Clear browsing data
- Extensions: Settings > Extensions
- InPrivate: Press Ctrl+Shift+N
Keeping Browsers Updated
Instructions for updating your browser to the latest version:
Chrome
- Click the three dots in the top-right corner
- Select Help > About Google Chrome
- Chrome will check for and install updates
Firefox
- Click the menu button in the top-right
- Select Help > About Firefox
- Firefox will check for and install updates
Safari
- Open the App Store on your Mac
- Go to the Updates tab
- Install any available Safari updates
Edge
- Click the three dots in the top-right corner
- Select Help and feedback > About Microsoft Edge
- Edge will check for and install updates
Pro Tip
Most modern browsers update automatically by default. However, manually checking for updates periodically ensures you have the latest security patches and features.
